Randall J. Rider, president and CEO of Crossroad Child and Family Services, will retire in January 2021 after nearly 41 total years of service to the 137-year-old nonprofit.
Soon after receiving his Bachelor of Science in social work in 1973, Rider took a position with the St. Joseph County Department of Public Welfare. His work ethic and overall success in his first job, which included placing children with Crossroad, brought him to the attention of a Crossroad staff member who recognized how much he cared about making sure children received the care and the services they needed. He was successfully recruited and began his Crossroad career in 1980 as a therapist/team leader. He completed his Masters in Clinical Psychology at University of Saint Francis, Fort Wayne, while working at Crossroad. His ability to lead was well-noted, and he was promoted to director of professional services in 1994, to chief administrative officer in 2004, and to the position of president/CEO in 2006. As a licensed social worker and licensed marriage and family therapist, he also provides therapy on a private basis.
Before he became CEO of Crossroad, Rider was highly involved in the evolution and improvement of Crossroad programs and services. During his time as CEO, Crossroad expanded its Community Wraparound programs and outpatient program, opened its Crossroad Counseling office in Huntington, sought and received dual accreditation for its alternative education program at Crossroad Academy, opened northeast Indiana’s first emergency mental health shelter care program, and built two new important buildings: a 15-bed living unit for expansion of Crossroad’s Psychiatric Residential Treatment Facility/Secure Care program to provide space for children on the waiting list, and a new accessible treatment and welcome center for therapy, case management and administrative services.
Rider served on the Board of Directors for Indiana Association of Resources and Child Advocacy. He also worked collaboratively to create and originally host Allen County’s System of Care. Understanding the need to partner, he also led Crossroad into major collaborations with other Allen County service providers.
For 47 years —41 at Crossroad — Rider has had a profound influence on the lives of countless children and families.