The city of Fort Wayne and Allen County have awarded KSM Consulting (KSMC), a three-year contract to serve as the city and county’s preferred IT service provider.

KSMC specializes in technology, data analytics and digital transformation. KSMC will service the city of Fort Wayne, City Utilities and Allen County government, who share IT services.

“We’re proud to have the opportunity to serve the city of Fort Wayne and Allen County, and support one of the best-run cities in America,” said Mike Vance, KSM Consulting program manager, in a news release. “Maximizing the city’s and county’s investment in technology, ensuring a secure and productive IT environment, and supporting the individuals working every day for Fort Wayne and Allen County are of the highest priority for our team.”

For the $11.7 million contract that begins this month, KSMC has built a service team of over 40 information technology, application development, and relationship and project management professionals, with almost 100% of them residing in Fort Wayne. KSMC will continue to grow its service and employee footprint in the area.

“Strategically investing in and optimizing our technology to support our team and the future of our city is critical to our ability to serve our constituents,” James Haley, chief information officer for the city of Fort Wayne, said in a news release. “The KSM Consulting team has demonstrated an exceptional approach to service paired with technical expertise that will ensure our technology will drive that ability to serve at the highest level.”

KSMC has designed a multisource service integration (MSI) approach to serving the city and county to ensure service at the highest level and deep technical expertise across all functions of the contract — strategy, governance, IT service management, helpdesk, cybersecurity, server and network management, application development and maintenance, and project management. The new MSI model provides Fort Wayne and Allen County one primary partner in KSM Consulting and ensures that the best possible resources are available for every key function with continuity of relationship, reporting, and service level agreements, maximizing the city’s and county’s investment. DAI and Netfor are engaged to serve as partners within KSMC’s MSI model.

“The new MSI model will make it easier for government entities to meet the needs of their constituents in a timely manner and provide access to critical skills whenever the needs arise. With a flexible approach to service and dedicated business relationship management, our team is able to work with clients to anticipate the evolution of client needs and bring the right solutions and expertise to the table,” Ryan Schebler, chief revenue officer at KSM Consulting, said in a news release. “We are excited about the opportunities to support the city and county and provide enhanced IT service that supports the needs of the entire community.”

KSM Consulting has been a technology and data partner for state, local, and federal agencies since 2008. In 2021, the acquisition of Tempus Nova, a 20-year-old Google consulting and implementation firm, was announced making KSMC one of a handful of firms with specialization across the top cloud platforms: Microsoft, Google, and AWS. KSMC is a trusted partner to more than 700 government and private sector organizations throughout the United States.

The firm is headquartered in Indianapolis. For more information, visit www.ksmconsulting.com.

Cindy Larson is a longtime Fort Wayne journalist and is a Greater Fort Wayne Business Weekly reporter. To submit items, send email to clarson@kpcmedia.com or call 260-426-2640, ext. 3369.

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